Contact Us
We value every customer’s feedback and are committed to providing professional and timely customer support. If you have any questions about products, orders, shipping, refunds, or policies, please feel free to contact us through the following ways:
Email Support: [email protected] (Reply within 24 working hours)
Working Hours: Monday – Friday, 9:00 – 18:00 (UTC+8), excluding public holidays
Support Scope
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Order inquiry, tracking, and after-sales consultation
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Return, refund, and exchange service application
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Product parameter, usage, and customization consultation
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Complaint suggestions and service improvement feedback
We will respond to your message as soon as possible and solve your problems efficiently.