Shipping Policy
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day. We strictly inspect all products before packaging to ensure item quality before shipment.
2. Shipping Time & Delivery
Standard shipping typically takes 7–15 business days for most countries and regions. Expedited shipping is available for faster delivery, with a transit time of 3–7 business days. Shipping time may vary slightly due to customs clearance procedures, seasonal peak periods, or unexpected logistics delays, which are beyond our control.
3. Shipping Fees
Shipping fees are calculated based on the item weight, size, and destination country. Free standard shipping is offered for orders over a specified amount (subject to site promotion rules). Additional charges may apply for remote areas or oversized/overweight packages.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with a unique tracking number and a link to monitor your delivery status online in real time.
5. Customs & Duties
International orders may be subject to local customs duties, taxes, or import fees. These charges are the buyer’s responsibility as we have no control over local customs policies and fee standards.
6. Lost or Damaged Packages
We provide full compensation for items lost or severely damaged during transit with valid tracking proof. Please contact our support team within 7 days after the estimated delivery date for assistance.